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Practice Success Tip

Lori W. Allen, The Staff Whisperer, has the Only Book You Need to Get Your Practice on Track NOW!

Teamwork is essential for practice success, however, teamwork requires hard work, team building
, and dedication to common goals in order for the team and the practice to thrive. Office staff is often a varied group with different personalities, backgrounds, levels of education, strengths, weaknesses, and problem-solving skills. It can be difficult to get everyone to focus their energy in the same direction and work together rather than against each other. The effort you put into team building now will pay dividends in the end.

In team building, it is important to celebrate the differences of the group, and appreciate the value that each individual brings to the table. When you get all these people focused together, you will accomplish more in less time, while increasing the efficiency of the office.

Achievements of a Successful Team

  • Improved Communication – Each member of the group contributes to the conversation, gives
    input, and helps make decisions

  • Meet and Exceed Practice Goals

  • Strengthened Relationships With Staff, Patients, the Community

  • Reduced Unhealthy Conflicts – Create an atmosphere where conflict is seen as an opportunity to
    strengthen the team and the practice, rather than break it down.

  • Improved Problem-Solving Skills

  • Understanding of Each Individual’s Contribution – The flow and success of the practice depends on
    the understanding of individual roles and how they fit together to

  • A Motivating and Enjoyable Environment for both Patients and Staff

  • Improved Patient Retention and Compliance

  • Improved New Patient Visits

  • Overall Practice Growth


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