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Effective, Efficient, and Profitable Front Desk 

To ensure long-term, sustainable growth and overall profitability, your practice needs to be running at the highest level of efficiency possible. This efficiency begins and ends at the front desk. The front desk of your practice is the hub of communication, organization, and financial management. Our program addresses all aspects of operations of the front desk by educating employees through standardized processes that are sure to maximize profit, increase patient volume and retention, and grow.

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Videos  Series 1

  • 6 Components of a Successful Practice

  • Phone Etiquette & New Patient Intake

  • Recall/Rescheduling

  • Multi-scheduling

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Modules  Series 1

  • 6 Components of a Successful Practice

  • Phone Etiquette & New Patient Intake

  • Recall/Rescheduling

  • Multi-scheduling

  • Front Desk Responsibility & Staffing

  • Statistical Tracking

Lori W. Allen's Training Series

Series 1 - Learn More
Efficient, Effective, and Profitable Front Desk

Series 2 - Learn More
Patient Care Coordinator

Series 3 - Learn More
Marketing Excellence

Series 4 - Learn More
Advanced Business and Management Training

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